Tou Ventures Inc. · Chifa Du Kang

Chifa Club SMS Privacy Policy

Effective date: August 28, 2026

1. Who we are

Tou Ventures Inc. operates the Chifa Du Kang consumer brand and the Chifa Club text-message marketing program (“Chifa Club,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, and retain information associated with Chifa Club and its enrollment pages.

2. Information we collect

Information you provide

When you enroll in Chifa Club, we may collect:

• Your first and last name
• Your mobile telephone number
• Your email address, if requested or voluntarily provided
• Your date of birth
• Your ZIP code
• Your affirmative SMS consent
• Other information you submit through the enrollment form

Enrollment and consent information

To maintain evidence of your request and messaging preferences, we may record:

• The date and time of enrollment
• The consent wording and version displayed to you
• Whether you accepted the applicable terms and privacy notice
• The website domain and page used to enroll
• Your IP address
• Browser and device information, including your user agent
• Submission identifiers and other technical metadata
• Your current membership and SMS consent status
• A history of opt-ins, opt-outs, and re-enrollments

Messaging information

When you interact with Chifa Club messages, we may collect:

• Messages and keywords you send, such as STOP, START, UNSTOP, or HELP
• Message delivery and failure information
• The date and time of messaging activity
• Messaging-provider identifiers and technical records
• Records of your opt-in or opt-out request

Existing customer information

Chifa Club membership does not require you to be an existing Chifa Du Kang customer.

If the mobile number you provide matches an existing Chifa Du Kang customer record, we may connect your membership to that record to avoid duplicates, maintain accurate contact information, and apply your communication preferences consistently. People who are not existing customers may still enroll in Chifa Club.

3. How we use information

We may use Chifa Club information to:

• Enroll and manage Chifa Club members
• Send exclusive discounts, limited-time offers, promotions, and member benefits
• Use your date of birth to confirm age eligibility and administer birthday-related benefits, where offered
• Use your ZIP code to understand the program's service area and provide location-relevant benefits, where offered
• Process opt-in, opt-out, help, and re-enrollment requests
• Maintain accurate membership and consent records
• Prevent duplicate or unauthorized enrollments
• Operate, secure, troubleshoot, and improve the program
• Measure message delivery and program performance
• Respond to questions and privacy requests
• Comply with legal, regulatory, carrier, and messaging-platform requirements
• Establish, exercise, or defend legal claims

4. SMS program disclosures

Chifa Club sends recurring automated promotional text messages. Message frequency varies. Message and data rates may apply.

Consent is not a condition of purchasing goods or services.

Reply STOP to unsubscribe. Reply HELP for assistance. Additional details are available in the Chifa Club SMS Terms.

Because SMS is the communication channel used for Chifa Club, opting out also ends your active Chifa Club membership and access to benefits delivered through the program.

5. How we disclose information

We may disclose information to service providers that act on our behalf and help us operate Chifa Club. These may include providers supporting:

• Website hosting and page publishing
• Database storage and security
• Workflow automation
• SMS delivery
• Consent and suppression management
• Technical support and monitoring

These providers may process information only as needed to provide services to us and subject to applicable contractual or legal restrictions.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate misuse, or complete a business transaction subject to appropriate protections.

Mobile-information commitment

We do not sell or rent mobile telephone numbers, SMS opt-in information, or messaging consent. Mobile information, SMS opt-in data, and messaging consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

This restriction does not prevent us from using service providers solely to operate and support Chifa Club or from making disclosures required by law.

6. Your choices and rights

Stop marketing messages

Reply STOP to any Chifa Club message to unsubscribe. You may receive one final message confirming your request.

To rejoin after opting out, submit the enrollment form again or reply START or UNSTOP where supported.

Access, correction, and deletion requests

You may request access to, correction of, or deletion of personal information associated with Chifa Club. Depending on where you live, additional privacy rights may apply.

To make a request, text HELP to (954) 287-1871 and follow the support instructions provided. Please do not send sensitive personal information by text message.

We may need to verify your identity before completing a request. We may also retain information when reasonably necessary to comply with law, document consent or revocation, prevent fraud, resolve disputes, or enforce agreements.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

If you opt out, we may retain your telephone number, opt-out status, consent history, and related evidence so that we can honor your preference, prevent future unauthorized messages, and satisfy legal or compliance obligations.

Opting out of messages does not automatically require us to delete compliance and suppression records.

8. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, database, telecommunications network, or electronic transmission method can be guaranteed to be completely secure.

9. Children’s privacy

Chifa Club is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the program.

If we learn that we collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

10. Changes to this policy

We may update this Privacy Policy periodically. The current version and its effective date will be displayed on the Chifa Club website.

When required, we will provide additional notice of material changes. Previous versions may be retained for compliance and audit purposes.

11. Contact us

Chifa Club is offered by Tou Ventures Inc., operator of Chifa Du Kang.

For questions about this Privacy Policy or the Chifa Club messaging program, text HELP to (954) 287-1871.